Last updated: 11.11.24

Rock River Community Clinic  (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our website.

1. Information We Collect

We collect different types of information from users in various ways to improve your experience on our website and provide our services effectively. The primary types of information we collect include:

a. Information You Provide to Us

  • Mailchimp Form: When you subscribe to our newsletter or updates via the Mailchimp form, we collect your email address and any other information you voluntarily provide.
  • Donation Form: When you make a donation, we collect information needed to process your transaction, including payment information, your name, email address, and billing address.

b. Automatically Collected Information

  • Analytics: We use Google Analytics 4 (GA4) to collect and analyze traffic data to help us understand how visitors use our website. GA4 collects information such as your IP address, device type, browser type, pages visited, and time spent on each page. This information is collected in aggregate form and does not personally identify you.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To improve our website and user experience
  • To communicate with you, such as by sending updates or newsletters if you have subscribed
  • To process your donations and provide you with necessary confirmations and records
  • To analyze traffic and usage patterns using GA4 to better understand how users engage with our site

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties, including:

  • Service Providers: We may share your information with third-party service providers, such as Mailchimp and payment processors, to facilitate our communication and transaction services.
  • Google Analytics: We use GA4 to collect aggregate data about visitors to our site. Google Analytics is a web analytics service provided by Google that helps us understand how visitors interact with our site.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect and store information about your browsing activities. You can control or delete cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You can unsubscribe from our newsletter at any time by following the “unsubscribe” link at the bottom of our emails. You can also adjust your cookie settings in your browser.

7. Third-Party Links

Our website may contain links to third-party websites, such as Mailchimp and donation processors. We are not responsible for the privacy practices or content of these third-party websites.

8. Children’s Privacy

Our website is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Data Removal Request

We respect your privacy and are committed to protecting your personal information. If you wish to have any information we may hold about you purged from our records, please contact us directly. We will promptly review your request and take necessary actions to remove your data from our systems, in compliance with applicable privacy laws.

To request a data purge, please reach out to us at marketing@rockrivercommunityclinic.org with the subject line “Data Removal Request” and include the following details to verify your identity:

  • Full name
  • Email address associated with your data
  • A brief description of the information you wish to be removed

Upon receiving your request, we will confirm the deletion of your data or inform you if any specific legal requirements necessitate retaining certain information. We aim to process data removal requests within 30 days.

Your privacy is our priority, and we are committed to maintaining a secure and transparent relationship with you. Please feel free to reach out if you have any additional questions regarding your data privacy.