At Rock River Community Clinic (RRCC), our mission is to deliver quality, comprehensive health care to all members of our community. We envision a thriving, healthy community where every individual has the opportunity to flourish. Guided by our core values of respect, resourcefulness, collaboration, and care, we are committed to fostering an environment of inclusiveness and trust. We work as a dedicated care team and a trusted community partner, always prioritizing patient-centered, empathetic care while celebrating the rich cultural diversity of those we serve.
Our Mission:
To provide quality, comprehensive health care to all.
Our Vision:
A healthy community where all people thrive.
Respectful
Resourceful
Collaborative
Caring
Our Values:
At RRCC, we commit to (1) centering respect, belonging, trust, inclusiveness, and the celebration of cultural differences; (2) serving as a trusted steward of our various resources to promote sustainability and drive creativity; (3) working as a care team and a community health partner; (4) maintaining an environment that is patient-centered, empathetic, and caring.
What is a Federally Qualified Health Center (FQHC)?
A Federally Qualified Health Center (FQHC) is a safety net provider that primarily provides services typically furnished in an outpatient clinic. FQHCs include community health centers, migrant health centers, health care for the homeless health centers, public housing primary care centers, and health center program “lookalikes.” Community Health Centers are a nonprofit that provide affordable health services to underserved and at-risk populations.
Community Health Center (CHC) Requirements
HRSA’s Bureau of Primary Healthcare, the federal agency that provides oversight to the Health Center Program, has outlined 19 program requirements that CHCs must meet to be eligible for federal grant funding. These requirements define CHC services, the targeted needs of the patient population, management and finance, and governance.
The core requirements mandate that CHCs must:
- Offer services to all persons regardless of ability to pay.
- Establish a sliding fee discount program.
- Be a nonprofit or public organization.
- Be community-based, with the majority of their governing board of directors composed of their patients.
- Serve a medically underserved area or population.
- Provide quality comprehensive primary care services for patients of all age groups—including medical, oral, mental and behavioral health, and substance abuse and pharmacy services—regardless of insurance status, with fees adjusted based on ability to pay.
- Provide enabling or supportive services that support access and engagement in health, such as patient and community health education, transportation, outreach, translation, eligibility assistance, and case management.
- Have an ongoing quality assurance program.
